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Restoring a Providence Home from Puff Back Soot Damage

When a furnace malfunction caused extensive puff back soot damage in a Providence, RI home, the homeowner faced an overwhelming mess. Fortunately, their insurance adjuster quickly referred them to ServiceMaster Dynamic Cleaning, known for our expertise in Providence soot damage cleaning. We responded quickly to the call and got to work providing smoke and odor restoration services.

Puff Back Damage Assessment

Our project manager worked with the homeowner's insurance adjuster to develop a plan of action for the soot damage cleaning. To ensure an accurate and comprehensive job scope, our experienced crew chief employed the Matterport 360 camera to complete a full scan of the property. This technology provided a detailed, three-dimensional representation of the damage, which significantly streamlined the estimating process and saved valuable time for the insurance adjuster.

Soot Removal & Cleanup Services

Understanding the urgency and extent of the damage, we quickly mobilized our team. Our priority was air duct cleaning, essential to preventing soot particles from circulating throughout the house and causing further contamination. Clean air ducts are crucial for restoring indoor air quality and ensuring the health and safety of the home's occupants.

Next, we tackled the textile cleaning of clothing and linens. Soot can deeply penetrate fabrics, leaving behind stains and odors that are challenging to remove. Our dry cleaning partners' cleaning techniques effectively restored these items, bringing them back to their pre-loss condition.

The structural cleaning phase involved meticulous cleaning of affected areas, including walls, ceilings, windows, and fixtures. Puff back soot can adhere to surfaces, creating an oily and sticky residue that requires professional-grade equipment and expertise to eliminate. Our team used industry-leading products and methods to ensure thorough decontamination and restoration. In the photo below, you can see the soot outline left behind from the picture frames on the wall. 

cleaning wall affected by a puffback

cleaning soot damaged walls

Cleaning the homeowner’s belongings was another critical aspect of the job. This included furniture, area rugs, and various contents within the home. Soot can be pervasive, affecting almost every item in its path. Our careful and systematic approach ensured that each piece was cleaned and deodorized, mitigating any long-term damage.

puff back contents cleaning

Odor Removal

To address the pervasive smoke odor, we set up specialized odor equipment throughout the home. Smoke and soot can leave behind lingering odors that are not only unpleasant but can also cause respiratory issues. Our advanced odor removal techniques, including the use of air scrubbers and ozone machines, ensured that the home smelled fresh and clean once again.

ServiceMaster Dynamic Cleaning’s restoration process highlights our commitment to providing top-tier Providence fire damage and soot damage cleaning services. From the initial assessment with our Matterport 360 camera to the final stages of odor removal, our team demonstrated expertise and efficiency. The homeowner was left with a thoroughly restored living space, free from soot damage and lingering smoke odors.

If you are in need of smoke and odor restoration services in Providence, look no further than ServiceMaster Dynamic Cleaning. Our experienced team is ready to restore your home to its original condition, providing peace of mind and exceptional service every step of the way.

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