Is insurance usually required for these types of services?

Depending on the unique circumstances surrounding both type and severity levels associated thereof service needs, insurance might not always be essential.

How can I tell if a weather related claim is covered under my insurance policy?

It depends on the specifics of your policy and what type of coverage you have. Generally, most policies cover damage that results from very specific types of events like hail or windstorms. If in doubt it’s best to contact your insurer directly for more information about potential coverage.

How often should I check my policy details?

You should review your insurance documentation each time a change is made or at least annually in order to ensure that it meets all applicable state laws and regulations. Additionally, if there are changes within your company’s operations or area of operation (such as acquiring new property) then those matters need immediate attention so that any necessary adjustments can be made quickly an efficiently without delay.

Commercial Water Damage Restoration Services | ServiceMaster Restoration By Simons

Q: How quickly can you respond to a commercial water loss?

We provide 24/7 emergency response and prioritize commercial losses due to their impact on operations. Our goal is to assess and stabilize the situation immediately to prevent further spread and begin mitigation.

Q: Can you handle large-scale or multi-unit water damage?

Yes. We routinely work in multi-unit buildings, commercial properties, and large facilities where water has spread across multiple areas.These projects require coordination, phased drying, and communication across multiple stakeholders.

Q: How do you minimize downtime during restoration?

We structure projects to move efficiently and, where possible, isolate affected areas so parts of the building can remain operational.Every project is planned with the goal of reducing disruption and getting operations back online quickly.

Q: Do you handle contaminated water and sewage backups?

Yes. We handle all categories of water damage, including contaminated water.These situations require specialized handling, protective protocols, and thorough sanitization to ensure the property is safe.

Q: Will you work with property managers and insurance providers?

Yes. We coordinate with property managers, facility teams, and insurance adjusters throughout the process to keep the project organized and moving forward.

Q: Do you provide reconstruction after mitigation?

Yes. We handle both mitigation and reconstruction, allowing the entire project to stay coordinated and reducing the need for multiple contractors.

When Water Hits Your Property, It Spreads Fast

In a commercial building, water doesn’t stay where it starts.

It moves through flooring, walls, ceilings, and mechanical systems. It affects multiple units, disrupts operations, and creates risk well beyond the original source.

Whether it’s a burst pipe in Naperville, a flooded lower level in Skokie, a roof leak in Oak Brook, or a system failure in Elk Grove Village, the priority is the same:

Stop the spread, control the environment, and get the building back in service.

At ServiceMaster Restoration By Simons, we respond quickly throughout Chicagoland to stabilize water damage and move restoration forward without delay.

Call (312) 210-8614 for a 24/7 commercial water damage response.

Water Damage in Commercial Properties Escalates Quickly

Water issues in commercial spaces don’t stay isolated.

What we routinely see across properties in Lombard, Deerfield, Schaumburg, Park Ridge, and downtown Chicago:

water migrating into adjacent units or tenant spaces
saturation of drywall, insulation, and subfloors
damage to electrical systems and equipment
HVAC systems spread humidity throughout the building
can develop mold growth within 24–48 hours

The longer it sits, the more complex—and expensive—the project becomes.

Our Commercial Water Damage Process

Water losses require immediate action and structured execution. We manage the entire process from mitigation through reconstruction.

Emergency Response & Assessment

We identify the source, evaluate the extent of spread, and determine the category of water involved.

Water Extraction

Standing water is removed quickly using commercial-grade equipment.

Structural Drying & Dehumidification

We dry affected materials using air movers and dehumidifiers designed for large-scale properties.

Moisture Detection & Monitoring

We track moisture throughout the structure to ensure complete drying—not just surface-level results.

Cleaning & Sanitization

Affected areas are treated to prevent odor, contamination, and microbial growth.

Repairs & Reconstruction

We repair or rebuild damaged areas to return the property to pre-loss condition.

The Most Common Commercial Water Losses We See

In this region, the same issues come up again and again:

Burst & Frozen Pipes

Winter conditions across DuPage County, Lake County, and the North Shore regularly lead to pipe failures and widespread flooding.

Sump Pump & Drainage Failures

Heavy rain events cause water intrusion in basements and lower levels—especially in older buildings.

Roof Leaks

Flat roofs and aging materials allow water intrusion during storms and snowmelt.

Appliance & System Failures

Water heaters, HVAC systems, and plumbing failures often go unnoticed until damage is widespread.

Sewage & Contaminated Water

Backups create both structural damage and health risks, requiring specialized handling.

Fire Suppression Water Damage

Sprinkler systems and firefighting efforts often leave significant water damage throughout the building.

Why Speed Matters in Commercial Water Losses

Water damage gets worse by the hour.

Materials continue absorbing moisture
damage spreads to new areas
Drying becomes more invasive
mold risk increases within 24–48 hours
downtime extends, and costs rise

In commercial environments, delays also mean:

lost revenue
tenant disruption
operational setbacks

A fast, structured response is what keeps the situation under control.

Why Commercial Clients Choose Simons

This isn’t just cleanup—it’s operational recovery.

At ServiceMaster Restoration By Simons, projects are led by IICRC-certified experts, backed by decades of experience handling commercial losses across Chicago, DuPage County, the North Shore, Lake County, and surrounding suburbs.

What sets us apart:

Fast, organized response
Ability to manage multi-unit and multi-phase projects
Clear communication with property managers and stakeholders
Full-service restoration from mitigation through reconstruction
Focus on minimizing downtime—not just completing work

We don’t just respond—we manage the entire situation.

Property Types We Serve

We work across a wide range of commercial environments:

Multi-family and apartment buildings
Office buildings and corporate spaces
Retail stores and shopping centers
Industrial facilities and warehouses
Healthcare and medical offices
Schools and municipal buildings

From dense city properties to suburban commercial campuses, each project is handled with a coordinated approach.

What To Do After Commercial Water Damage

If your property has water damage:

Stop the water source if possible
secure affected areas
document visible damage
avoid disturbing wet materials unnecessarily
Contact a commercial restoration team immediately

Waiting to see if it improves almost always makes it worse.

Call for Commercial Water Damage Restoration

Water damage spreads fast—but with the right response, it can be controlled.

ServiceMaster Restoration By Simons provides 24/7 commercial water damage restoration across Chicago, North Shore, Lake County, DuPage County, and the northwest suburbs.

We stabilize the loss, manage the process, and get your property back in operation.

Call (312) 210-8614 now.

Water Damage Doesn’t Wait—and Neither Should You.

Call ServiceMaster Restoration By Simons at (312) 210-8614 for immediate commercial water damage response across Chicago, DuPage County, the North Shore, Lake County, and surrounding suburbs.

Get Help

How quickly can you respond to a commercial water loss?

Can you handle large-scale or multi-unit water damage?

How do you minimize downtime during restoration?

Do you handle contaminated water and sewage backups?

Will you work with property managers and insurance providers?

Do you provide reconstruction after mitigation?

Commercial Water Damage Restoration - Chicago & Suburbs | ServiceMaster Restoration By Simons