Is insurance usually required for these types of services?

Depending on the unique circumstances surrounding both type and severity levels associated thereof service needs, insurance might not always be essential.

How can I tell if a weather related claim is covered under my insurance policy?

It depends on the specifics of your policy and what type of coverage you have. Generally, most policies cover damage that results from very specific types of events like hail or windstorms. If in doubt it’s best to contact your insurer directly for more information about potential coverage.

How often should I check my policy details?

You should review your insurance documentation each time a change is made or at least annually in order to ensure that it meets all applicable state laws and regulations. Additionally, if there are changes within your company’s operations or area of operation (such as acquiring new property) then those matters need immediate attention so that any necessary adjustments can be made quickly an efficiently without delay.

Staten Island & Brooklyn Frozen Pipe Repair | ServiceMaster Restoration by Complete

How to Prevent Frozen Pipes

The mess caused by a burst pipe is a nightmare, especially in the middle of winter, which makes preventing frozen pipes your best option. Performing the following actions can help you prevent your pipes from freezing:

Turn on your water so there is a light trickle at each faucet. Make sure the cold and hot water valves are on. Keeping the water moving reduces the risk of the water freezing in the pipes.
Keep the pipes under your kitchen and bathroom sink warm by opening the base cabinets. You may also put a space heater nearby to keep them warm.
Install pipe insulation or electrical heating tape on the pipes to keep them warm.
Keep uninsulated areas like attics and basements warm with a space heater.
Never leave hoses outside. Bring them in for the winter and shut off the outside water supply.

How to Locate Frozen Pipes

Pipes will always freeze before they burst so if you react quick enough to frozen pipes, you can thaw them out and avoid the problem. If the water pressure is low, a frozen pipe may be the cause. Try to locate the frozen pipe by following these steps:

Check the water pressure of each faucet to figure out which supply line has a frozen pipe.
Keep one faucet in the supply line on.
Inspect the supply line starting from the faucet and follow it through the uninsulated areas of your home.
Look for frost or ice on the pipes as well as bulges or fissures.

How to Thaw Frozen Pipes

If you do find a frozen pipe in the supply line, you must immediately thaw it to prevent a pipe burst. The most effective thawing method If you can access the pipe directly is to use a hair dryer or heat lamp. First, turn on a faucet connected to the line with the frozen pipe so the water can drain. Start warming the frozen pipe with the hair dryer or heat lamp and continue warming the pipe line as you move back towards the faucet. You should never use a flame torch to thaw the pipe because any mistake can lead to a fire. Pipes behind walls must be thawed out with one of these methods:

Turn the heat up in the home or building to see if that thaws the pipe.
Use an infrared heat lamp on the spot of the wall near the pipe. The heat from these lamps does not get absorbed into the air and can be applied directly to the pipe.
Remove the section of ceiling or drywall to access the pipe directly and thaw it with a hair dryer.

When the temperature drops below freezing in the New York City area, you must be on the lookout for frozen pipes or sprinkler heads so you can take care of the problem before it leads to a pipe burst. The amount of water that spills out of a busted pipe or sprinkler head can cause serious water damage. Make sure you call ServiceMaster Restoration by Complete as soon as possible after you experience a burst pipe. We are available 24 hours a day at (781) 984-6660 to respond to pipe bursts in Staten Island and Brooklyn, NY.