You can expect the following basic steps with our hoarding cleaning services:
- Saving of valuable items like money, jewelry, and other keepsakes
- Total removal of unwanted hoarded items
- All unwanted items are either disposed of, recycled, or donated
- Certain kept items are given to friends and family members
- We help complete paperwork from lawyers, trusts, and government agencies
3 Phase Approach to Hoarding Cleaning
Those affected by hoarding may have a difficult time dealing with the cleaning process. We try to help make the experience better for the affected individual by establishing a feeling of mutual respect and including them in every step of the process. Our hoarding cleaning services are divided into these three phases:
Phase 1: Building a Personal Connection
- We try to determine the scope of the problem before stepping foot in the home.
- We talk to the individual and their family about cleaning and restoring the home to safe living conditions. At this point, we will recommend the help of a counseling professional if needed.
- We only proceed with our services once we get approval from the affected individual.
Phase 2: Creating a Cleaning Plan
- We sit down with the individual and their family to create a comprehensive cleaning plan.
- Once the unwanted items are removed, we will clean and reorganize the leftover items.
- We can help throw away, donate, or recycle unwanted items, but the ultimate decision is given to the affected individual.
Phase 3: Follow Up
- A follow-up cleaning plan is formed to help the individual continue to keep a clean home.
- We will call the individual to see if they are keeping their home clean. Our technicians are ready to return to the home for additional services if needed.
Hoarding behaviors can very quickly create a dangerous situation in a home, so if you know someone who struggles with hoarding, do not hesitate to reach out to them. Our technicians at ServiceMaster Restoration by Complete have advanced cleaning equipment and products to fully clean and sanitize the home and we will keep the affected individual involved through each step of the process. You can call us anytime at (732) 592-5413 for hoarding cleaning services.