Restoration That Works Around Your Building
ServiceMaster Restoration by Complete provides emergency restoration services in Manhattan, NY, 24/7, built around how city buildings work. A burst pipe on one floor can soak the units below within minutes, and smoke travels through hallways and shafts. We stop the damage fast, handle certificates of insurance and scheduling with your super, and keep you, your building, and your adjuster updated.
Leak from the unit upstairs? Call ServiceMaster Restoration by Complete 24/7 for fast help.
Water Damage Restoration
Our water damage restoration crews find the source, remove the water, and dry your unit before damage reaches the floors below. Thermal imaging and moisture meters track water through ceilings and wall cavities.
We keep a daily drying log for you, your building, and your insurer, so everyone can see exactly where things stand. If water came from another unit, we document the source for every party involved.
Fire and Smoke Damage Restoration
Our fire and smoke damage restoration team removes soot, neutralizes odor, and restores apartments affected by a fire anywhere in the building. Smoke often reaches units that never saw flames.
We clean walls and belongings, dry out water from sprinklers or firefighting, and document every step for your adjuster. We also treat odor in fabrics, closets, and vents so the smell doesn't return.
Mold Remediation
Our mold remediation service locates hidden growth, contains it, and removes it under HEPA filtration. Common causes include windowless bathrooms, poor kitchen ventilation, and slow leaks from the unit above.
Because spores spread through shared air, we seal the work area carefully and fix or flag the moisture source behind it. Then we dry the area and confirm it's clean before rebuilding begins.
Storm Damage Restoration
Our storm damage restoration crews secure broken windows, dry out wind-driven rain, and pump out flooded basements and lobbies. Upper floors take the brunt of high winds, and Lower Manhattan knows storm surge well.
Our emergency restoration services include board-up, extraction, structural drying, and repairs, all managed by one team. We also coordinate with building management on access and protection of common areas.
Specialty Restoration Services
Our specialty services cover situations that need extra care, including trauma cleanup, hoarding cleanup, vandalism repair, and contents packout. Every job is handled discreetly, which matters in a shared building.
When belongings need to leave during repairs, we inventory them, clean them, and store them safely until your apartment is ready. We explain each step clearly and move at a pace that respects you and your home.
Why Manhattan Residents Trust ServiceMaster Restoration by Complete
Restoration in a dense city takes speed and coordination. Here's what we bring to every job.
Always On Call
Building-Ready Paperwork
Detailed Claim Records
Backed by 65+ Years
What to Do Right After Damage in Your Apartment
A few quick actions can limit damage and protect your claim. Start here.
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1Step 1Stay safe
For fire, gas odors, or structural damage, leave the building and call 911. Keep away from water near outlets, appliances, or electrical panels until the power is off.
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2Step 2Notify your building
Alert your super or managing agent right away so they can shut off risers and check the apartments above and below yours before more water spreads.
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3Step 3Take photos
Document the damage, the source if visible, and affected belongings before anything is moved. Clear photos make conversations with your building and insurer much easier.
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4Step 4Call ServiceMaster Restoration by Complete
We'll coordinate access with your building, assess the damage on arrival, and start protecting your apartment immediately, any hour of the day or night.