Local Restoration Experts You Can Count On

When unexpected property damage happens, having a restoration team you can trust makes all the difference. ServiceMaster Restoration by Complete Recovery is proud to serve communities throughout northeast Iowa, helping homeowners and businesses recover from water, fire, smoke, and other property damage with experienced professionals, quality craftsmanship, and compassionate support.

Proudly Serving Northeast Iowa Communities

ServiceMaster Restoration by Complete Recovery serves Black Hawk, Bremer, Buchanan, Fayette, and Butler counties, including communities such as Cedar Falls, Waterloo, Independence, Oelwein, and Waverly.

Established in 2019, the company is family owned and locally operated. With deep roots in the community, the team understands that restoration is about more than repairing a property—it is about helping neighbors navigate difficult and unexpected situations.

Experience You Can Rely On

Owner Chad Reichert has worked in the restoration and construction industry since 1993. Throughout his career, Chad has found great satisfaction in transforming damaged properties into spaces that look even better than before.

Today, Chad and his wife, Stacey Reichert, lead a team of 16 dedicated professionals who share their commitment to serving local customers.

For the Reichert family, restoration is personal. They are proud to be part of the local community and take pride in helping their neighbors recover after unexpected disasters. Their approach combines experience and technical expertise with the compassionate service customers need during stressful circumstances.

Comprehensive Restoration and Construction Services

Property damage can be complicated, which is why having a team capable of handling multiple stages of the restoration process can be valuable.

ServiceMaster Restoration by Complete Recovery provides full-service restoration and construction, with experience in areas including:

• Water damage restoration
• Fire and smoke damage restoration
• Odor control
• Structural drying
• Applied microbial remediation
• Carpet cleaning

The team also uses technology such as thermal imaging cameras and HEPA filtration as part of its restoration capabilities. The company is an IICRC-certified firm and has experience across multiple areas of restoration.

A Team Focused on Keeping Customers Informed

Restoration work often happens when customers are already dealing with a stressful situation. Clear communication and dependable service can help make the process easier to navigate.

Customers describe the team as responsive, knowledgeable, trustworthy, courteous, and informative. Those values reflect the company's commitment to keeping customers informed while working through the restoration process.

Giving Back to the Community

Being part of the local community means more than serving customers. ServiceMaster Restoration by Complete Recovery supports several local organizations and causes, including:

• AIM (All In Mentoring)
• Revibe
• House of Hope
• Black Hawk County Sheriff's Office Golf Tournament
• Pheasants Forever

The company is also a member of Grow Cedar Valley, and Stacey Reichert serves as AIM board president.

These community connections are an important part of the Reicherts' commitment to the people and communities they serve.

Recognized for Excellence

ServiceMaster Restoration by Complete Recovery has also received recognition within the ServiceMaster network, including:

• 2022 Champion SM
• 2023 Elite SM
• 2024 Pro SM
• 2025 Pro SM

These recognitions are part of the company's ongoing commitment to providing quality restoration services to customers throughout its service area.

Here When You Need Restoration Help

Property damage rarely happens at a convenient time. Whether your home or business has experienced water damage, fire and smoke damage, or another restoration need, having an experienced local team available can help you take the next step toward recovery.

With decades of industry experience, a dedicated local team, comprehensive restoration and construction capabilities, and a strong commitment to the community, ServiceMaster Restoration by Complete Recovery is proud to help customers throughout northeast Iowa recover when they need it most.

Serving Black Hawk, Bremer, Buchanan, Fayette, and Butler counties, including Cedar Falls, Waterloo, Independence, Oelwein, and Waverly.

ServiceMaster Restoration by Complete Recovery
319-433-1110
www.smrcompleterecovery.com