Is insurance usually required for these types of services?

Depending on the unique circumstances surrounding both type and severity levels associated thereof service needs, insurance might not always be essential.

How can I tell if a weather related claim is covered under my insurance policy?

It depends on the specifics of your policy and what type of coverage you have. Generally, most policies cover damage that results from very specific types of events like hail or windstorms. If in doubt it’s best to contact your insurer directly for more information about potential coverage.

How often should I check my policy details?

You should review your insurance documentation each time a change is made or at least annually in order to ensure that it meets all applicable state laws and regulations. Additionally, if there are changes within your company’s operations or area of operation (such as acquiring new property) then those matters need immediate attention so that any necessary adjustments can be made quickly an efficiently without delay.

Restoration Specialty Services

Need Specialty Restoration in Your Rochester Home?

Rochester homeowners may need specialty restoration after a storm leaves a roof or window exposed, damage becomes serious enough to require rebuilding, or soot and debris settle throughout the ductwork. These challenges can be especially significant in Rochester, where more than half of city homes were built before 1940 and properties face heavy lake-effect snow as well as severe summer storms. ServiceMaster Recovery by Close – Rochester also provides trauma and biohazard cleanup, hoarding cleanup, packout services, and vehicle impact repair. Whatever the situation, the goal is to help restore your home and your peace of mind.

When your Rochester home needs more than routine water or fire cleanup, ServiceMaster Recovery by Close – Rochester provides 24/7 specialty services to help secure, clean, and restore your property. Call us today!

Call 866.867.3123

Tarping & Board-Up

Emergency tarping and board-up services can help protect your Rochester home when storm damage leaves the property exposed. Lake-effect snow off Lake Ontario, ice, and severe summer storms—including the July 2023 derecho that brought down trees across the region—can damage roofs, windows, and other exterior areas.

Fallen limbs and heavy snow can create openings that allow additional snow, rain, and cold air inside. Emergency tarping and board-up help secure those openings until permanent repairs can begin. By limiting further exposure, these specialty services can also help protect furniture, personal belongings, and other contents inside your home.

Reconstruction Services

When damage goes beyond surface cleanup, home reconstruction services can address the structural repairs needed to make your Rochester home whole again. This is particularly important in a city with many older homes, where storm, water, or fire damage can expose aging framing, plaster, wiring, and other construction materials.

Serious losses may require more than removing damaged materials. ServiceMaster Recovery by Close – Rochester can coordinate the process from cleanup through rebuilding, helping reduce the number of separate contractors you need to manage. The team can help guide you through the assessment, material selection, repairs, and reconstruction needed to move your property toward a completed recovery.

Biohazard Cleanup

Biohazard situations require fast, discreet response and strict adherence to safety protocols. Rochester homeowners may face biohazard exposure from accidents, trauma scenes, unattended deaths, sewage backups from aging city sewer lines in neighborhoods like the South Wedge and Park Avenue, or hoarding conditions in older homes throughout Monroe County. ServiceMaster Recovery by Close – Rochester arrives in full PPE and uses EPA-registered disinfectants to clean, decontaminate, and deodorize affected areas, then disposes of regulated waste according to OSHA and New York State guidelines. We work discreetly to restore your home while treating your family with care and respect.

Why Choose ServiceMaster Recovery by Close – Rochester for Specialty Services?

Fast Home Securing

Emergency tarping and board-up can help secure a damaged home within hours, including during difficult winter conditions. An open roof or broken window allows every additional storm to create more damage.

One Team From Cleanup to Rebuild

Cleanup and reconstruction can be handled together, reducing the number of handoffs during a stressful property loss. Fewer moving parts can mean less stress and a smoother path toward returning home.

Cleaner Indoor Air

HEPA-filtered duct cleaning helps remove soot, dust, and debris from affected ductwork. Dirty ducts can continue spreading contaminants throughout your home every time the heating system runs.

Experience With Older Homes

Restoration work can be approached with the materials and construction of older Rochester houses in mind. Older homes often require a different approach than newer builds when damaged materials must be repaired or replaced.

Why Specialty Restoration Can't Wait in Rochester Homes

Within hours: weather gets in. An opening in a roof, wall, or window can expose your home to snow, rain, wind, and cold. Water and freezing temperatures can turn an initial loss into additional property damage.

Within days: damage sets deeper. Moisture, smoke odor, and soot can become absorbed into plaster, wood, insulation, and ductwork. The longer affected materials remain untreated, the more extensive the cleanup may become.

Beyond a week: recovery gets costlier. Extended exposure can contribute to problems such as frozen pipes, mold growth, worsening odors, and a larger reconstruction scope. Delays can make returning the home to its previous condition more complicated.

Fast action can help limit additional damage and put your Rochester home on a clearer path toward recovery.

What to Do Immediately After a Specialty Loss in Your Rochester Home

1

Step 1

Ensure Everyone's Safety

Stay away from damaged roofs, unstable structures, fallen trees, and downed utility lines. If the property is unsafe, leave the area and contact the appropriate emergency services before entering.
2

Step 2

Shut Off Utilities if Needed

If it is safe to do so, shut off water and power to affected areas. Do not attempt to operate damaged electrical equipment or enter areas with electrical hazards.
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Step 3

Document Everything for Insurance

Take photos and videos of the damage and affected belongings before moving or discarding anything. Keep documentation of emergency expenses and damaged property when possible.
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Step 4

Call ServiceMaster Recovery by Close – Rochester

Once everyone is safe, contact our team for 24/7 specialty restoration response throughout Monroe County. We can help determine the next steps for securing and restoring your property.

From emergency board-up and tarping to reconstruction and air duct cleaning, ServiceMaster Recovery by Close – Rochester is available 24/7 across Rochester and Monroe County. Get help now!