Is insurance usually required for these types of services?

Depending on the unique circumstances surrounding both type and severity levels associated thereof service needs, insurance might not always be essential.

How can I tell if a weather related claim is covered under my insurance policy?

It depends on the specifics of your policy and what type of coverage you have. Generally, most policies cover damage that results from very specific types of events like hail or windstorms. If in doubt it’s best to contact your insurer directly for more information about potential coverage.

How often should I check my policy details?

You should review your insurance documentation each time a change is made or at least annually in order to ensure that it meets all applicable state laws and regulations. Additionally, if there are changes within your company’s operations or area of operation (such as acquiring new property) then those matters need immediate attention so that any necessary adjustments can be made quickly an efficiently without delay.

Commercial Restoration Specialty Services

Need Specialty Restoration for Your Rochester Business?

Some commercial losses require more than standard cleanup. A storm can leave your building exposed to the elements, while water, fire, or smoke can damage records, computers, sensitive equipment, and other critical contents. Major losses may also require reconstruction before your business can fully reopen.

Rochester's downtown offices and older commercial buildings can present additional challenges during restoration. The region's optics, photonics, and imaging industries also carry on a technology legacy shaped by companies such as Kodak, Xerox, and Bausch + Lomb, making specialized equipment and records particularly important to many local businesses. ServiceMaster Recovery by Close – Rochester also offers biohazard cleanup, vandalism cleanup, air duct cleaning, and disaster preparedness planning to help businesses prepare for and respond to property emergencies.

When your Rochester business needs more than routine water or fire cleanup, ServiceMaster Recovery by Close – Rochester provides commercial specialty services to help secure, restore, and rebuild your property. Get help now!

Call 866.867.3123

Tarping & Board-Up

Rochester businesses need immediate protection when a storm damages a roof, breaks windows, or leaves another opening in the building. Lake-effect snow off Lake Ontario can place significant weight on commercial roofs, while severe summer storms, including the July 2023 derecho that brought winds above 70 mph, can create sudden exterior damage.

A breached roof or broken window allows more snow, rain, and cold into the building while creating opportunities for theft. Emergency tarping and board-up can secure vulnerable areas, even when winter weather is still active. These measures help protect equipment and inventory while you arrange permanent repairs.

Biohazard & Trauma Cleanup

Biohazard and trauma situations at a commercial property call for a fast, discreet response and strict adherence to safety protocols. Rochester businesses may face exposure from workplace accidents, trauma scenes, bloodborne pathogens, sewage backups, or chemical and laboratory incidents. This can affect optics and photonics manufacturers, medical and dental practices, university facilities, offices, and retail or hospitality operations across Monroe County. ServiceMaster Recovery by Close – Rochester responds in appropriate PPE and uses EPA-registered disinfectants to clean, decontaminate, and deodorize affected areas, following OSHA and New York State guidelines for the disposal of regulated waste.

Reconstruction Services

Serious commercial damage often requires more than mitigation. Rochester's older downtown and industrial buildings may contain aging structural components that become apparent after storm, water, or fire damage, making reconstruction an important part of the recovery process.

Commercial reconstruction services address the building repairs needed after the immediate damage has been stabilized. Handling mitigation and rebuilding through one team can reduce unnecessary handoffs and keep the recovery process moving. ServiceMaster Recovery by Close – Rochester can coordinate restoration work with property owners and insurers as the damaged space moves from emergency response toward a functional business environment.

Why Choose ServiceMaster Recovery by Close – Rochester for Commercial Specialty Services

Fast Property Securing

Tarping and board-up can help secure your property within hours, including during difficult winter conditions. An exposed building can quickly take on snow and water while becoming more vulnerable to theft.

Electronics & Records Recovery

Specialized cleaning and drying can give equipment and document a better chance of recovery after a loss. Replacing critical records and business systems can cost far more than saving them.

One Team From Cleanup to Rebuild

Mitigation and reconstruction can be handled together, helping keep your recovery moving from emergency stabilization through rebuilding. Fewer handoffs can mean a more efficient path toward reopening.

Minimal Business Downtime

After-hours response and phased restoration work can help accommodate ongoing business operations when conditions allow. Every additional hour your business remains closed can mean lost productivity and revenue.

Why Specialty Restoration Can't Wait for Rochester Businesses

Within hours: weather and exposure get in. Snow, rain, and cold can continue entering through damaged roofs, windows, and exterior openings. Water exposure can spread damage to building materials, equipment, inventory, and furnishings.

Within days: equipment and records degrade. Moisture can accelerate corrosion in electronics and sensitive equipment, while damp paper records can deteriorate and develop mold. Smoke and soot can also continue affecting contents after a fire.

Beyond a week: costs compound. Contents that might have been recoverable can become unsalvageable, while prolonged exposure can increase the scope of building repairs. Delayed restoration can also make returning to normal operations more difficult.

Fast action can make the difference between a controlled recovery and a prolonged business shutdown.

What to Do Immediately After a Specialty Loss at Your Rochester Business

1

Step 1

Ensure Safety & Restrict Access

Keep employees and customers away from damaged or unstable areas. Use extra caution around compromised roofs, ceilings, electrical hazards, and structures carrying heavy snow loads.
2

Step 2

Shut Off Utilities if Needed

If it is safe to do so, shut off power and water serving affected areas. Avoid entering areas with electrical hazards or standing water until they have been assessed.
3

Step 3

Document Everything for Insurance

Take photos and video of the building, equipment, inventory, and other damaged property before moving anything. Keep records of affected contents to help support your insurance claim.
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Step 4

Call ServiceMaster Recovery by Close – Rochester

Contact ServiceMaster Recovery by Close – Rochester for 24/7 commercial specialty services throughout Monroe County. Early response can help secure the property and begin protecting critical contents.

When your Rochester business faces storm damage, exposed property, damaged equipment, critical records, or major reconstruction needs, ServiceMaster Recovery by Close – Rochester is available 24/7 throughout Monroe County. Get help now!