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About ServiceMaster of Rochester

The original company was founded by Marion Wade in the 1940s in the Chicago area. He developed the name ServiceMaster to mean “master of service, serving the master.” Today, ServiceMaster maintains the same original four objectives:

  • To honor God in all we do
  • To excel for customers
  • To help people develop
  • To grow profitably

ServiceMaster of Rochester is one of more than 3,000 ServiceMaster Clean franchises. Our system reaches throughout the United States and into more than 40 foreign countries today, truly making us the worldwide leader in professional cleaning services and restoration services. The expertise and quality products available from our long experience positions this company as an industry as well as a vigorous and rapidly expanding organization.

ServiceMaster of Rochester was founded as ServiceMaster Hiawatha by Don Clark in 1973. Many years later, Ken Howe from Stewartville purchased the local franchise and renamed it ServiceMaster of Rochester. He eventually located the business near the city of Rochester.

In March 2000, Amy Mesenburg, who had worked at Mayo Clinic for many years, and her husband Dan purchased the business from Mr. Howe. The Mesenburgs relocated it to 1704 Seventh Street Northwest in Rochester where the business resided until 2011. That year ServiceMaster of Rochester relocated to a new location on West Highway 14, 4521 Hwy 14 West. This state-of-the-art facility has modern cleaning facilities, storage for contents, a deodorization chamber, a training room for both employees and insurance industry representatives (continuing education), and the latest in iPad, PC, video, and GPS technology.

Amy is the primary owner directing operations for ServiceMaster of Rochester, and Dan works as a senior regional manager, trainer, and Institute of Inspection, Cleaning, and Restoration Certification (IICRC) instructor for the ServiceMaster Clean Regional Distributor Office in Rochester. The business continues to grow, having a positive effect on the employees who work for us and the customers we serve. Our employees are the reason for our success and why we continue to expand our business every year! ServiceMaster of Rochester takes extra steps to assure that our customers are served in the best possible way, whether we are responding to water damage late at night or carpet cleaning during the day. We are a member of the Rochester Area Chamber of Commerce and are an IICRC-certified firm.

ServiceMaster of Rochester is a licensed, bonded and insured contractor in Minnesota. We are also an EPA Lead-Safe Certified Firm. All employees have annual background checks and frequent training in their areas of expertise. We participate in many insurance programs with a direct link to the insurance company for excellent service to our customers.

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