About ServiceMaster Recovery by H&M

At ServiceMaster Recovery by H&M, helping families and businesses recover after a disaster is more than just our profession—it’s our purpose. Since 2010, we have proudly served communities throughout the Rio Grande Valley with trusted restoration and recovery services. From water damage and fire restoration to smoke cleanup and reconstruction, our team is committed to helping property owners navigate difficult situations with confidence and peace of mind.

When unexpected property damage occurs, you need more than a contractor. You need a team that understands the emotional and financial stress that often accompanies a disaster. Our goal is to provide fast response times, clear communication, and expert restoration solutions that help restore both your property and your sense of normalcy. Every project is handled with professionalism, compassion, and a commitment to doing the job right.

Our Story

ServiceMaster Recovery by H&M was founded by Edwin “Buddy” Hawkins after a successful career building custom homes throughout South Texas. With more than 25 years of experience in residential construction, Buddy developed a deep understanding of how homes are built and what it takes to repair them properly when disaster strikes. After years of helping families build their dream homes, he saw an opportunity to help them in a different way—by restoring their homes when the unexpected happened.

In 2018, Rebecca Mitchell joined the ownership team, bringing decades of restoration experience and a passion for customer care. Together, Buddy and Rebecca have built a company focused on providing exceptional service, expert guidance, and dependable results. Their combined knowledge of construction, restoration, and customer service has helped establish ServiceMaster Recovery by H&M as a trusted name throughout the Rio Grande Valley.

Today, while Buddy enjoys a semi-retired role, Rebecca oversees the day-to-day operations of the company and continues to lead with the same customer-first approach that has defined the business since its founding.

Experienced Leadership

Buddy Hawkins serves as President of the company and brings a unique blend of engineering, construction, and restoration expertise. A graduate of Rice University with a degree in Electrical Engineering, Buddy spent many years building custom homes before entering the restoration industry. His extensive construction background provides valuable insight into complex restoration and reconstruction projects.

Rebecca Mitchell serves as Co-Owner and CEO. Her career in restoration began in 1995, and over the years she has gained extensive experience in virtually every aspect of the industry. Starting in an administrative role and advancing through leadership positions, she developed a deep understanding of restoration operations, insurance claims, customer care, and business management. Rebecca’s dedication to helping people during difficult times remains one of the driving forces behind the company’s success.

A Team Dedicated to Helping Others

ServiceMaster Recovery by H&M is powered by a team of dedicated restoration professionals who are available 24 hours a day, 7 days a week, 365 days a year. Our team includes experienced technicians, project managers, contents specialists, and administrative professionals who work together to deliver exceptional service on every project.

Many of our employees have been with the company for years, bringing valuable expertise and a strong commitment to customer satisfaction. Their experience allows us to respond quickly, work efficiently, and guide customers through every stage of the restoration process.

Whether responding to a flooded home, cleaning smoke damage after a fire, or restoring valuable personal belongings, our team approaches every job with professionalism and care. We understand that restoration is about more than repairing structures—it’s about helping people recover and move forward.

Restoration Expertise You Can Trust

Over the years, ServiceMaster Recovery by H&M has built a reputation for delivering reliable restoration solutions backed by advanced training and industry-leading standards. Our team is equipped to handle a wide range of restoration challenges, including:

• Water damage restoration
• Fire and smoke damage restoration
• Odor removal
• Contents cleaning and restoration
• Pack-out services
• Structural drying
• Reconstruction services
• Commercial restoration projects

Every project is approached with a focus on minimizing disruption, protecting property, and delivering lasting results.

Advanced Equipment and Technology

Effective restoration requires more than experience—it requires the right tools. ServiceMaster Recovery by H&M utilizes professional-grade restoration equipment designed to address property damage quickly and efficiently.

Our equipment includes commercial air movers, industrial dehumidifiers, air scrubbers, ozone generators, hydroxyl machines, and thermal fogging equipment. These technologies allow us to remove moisture, improve indoor air quality, eliminate odors, and create the best possible conditions for successful restoration.

By investing in advanced equipment and ongoing training, we ensure that our customers receive the highest level of service available.

Industry Certifications and Training

Our commitment to excellence is reflected in the certifications and training maintained by our team. As an IICRC Certified Firm, we follow recognized industry standards and best practices for restoration services.

Our certifications include:

• Water Damage Restoration (WRT)
• Applied Structural Drying (ASD)
• Fire and Smoke Damage Restoration
• Odor Control
• Lead-Safe Practices
• Subrogation Training

Continuing education and professional development remain important priorities for our organization, allowing us to stay current with the latest restoration techniques and technologies.

Committed to Our Community

As a locally owned and operated company, we take great pride in serving the communities that have supported us throughout the years. We understand the unique challenges faced by homeowners and businesses across the Rio Grande Valley and are committed to being a reliable resource when emergencies occur.

Our reputation has been built on relationships, trust, and a genuine desire to help others. Customers frequently describe our team as empathetic, trustworthy, honest, professional, and dependable. These values guide every decision we make and every project we complete.

Recognized for Excellence

Throughout our history, ServiceMaster Recovery by H&M has received recognition for outstanding performance within the ServiceMaster network. The company earned the Rookie of the Year Award in 2011 and later received Achiever Awards in both Personal Lines and Construction. These accomplishments reflect our commitment to quality workmanship, exceptional customer service, and continuous improvement.

Proudly Serving the Rio Grande Valley

ServiceMaster Recovery by H&M proudly serves residential and commercial customers throughout the Rio Grande Valley, including McAllen, Mission, Harlingen, Donna, Weslaco, Mercedes, Brownsville, Edinburg, Lyford, Raymondville, La Feria, and many surrounding communities.

ZIP Codes Served

78501, 78502, 78503, 78504, 78505, 78516, 78520, 78521, 78522, 78523, 78526, 78535, 78536, 78537, 78538, 78539, 78540, 78541, 78543, 78545, 78547, 78548, 78549, 78550, 78551, 78552, 78553, 78557, 78558, 78559, 78560, 78561, 78562, 78563, 78565, 78566, 78567, 78568, 78569, 78570, 78572, 78573, 78574, 78575, 78576, 78577, 78578, 78579, 78580, 78582, 78583, 78584, 78585, 78586, 78588, 78589, 78590, 78591, 78592, 78593, 78594, 78595, 78596, 78597, 78598, and 78599.

When disaster strikes, ServiceMaster Recovery by H&M is ready to respond with the experience, expertise, and compassion needed to help restore your property—and your peace of mind.