The folks at ServiceMaster were professional and reassuring
"Late on a Friday afternoon, we heard water in the walls and soon saw water seeping onto the floor in our kitchen. We traced the source to a condo 2 floors up, and the tenant neighbors were not home. All the neighbors pitched in and helped sweep out the water, but there was damage to all units below the top floor. I called ServiceMaster on the next morning and they arrived within hours with plenty of fans and dehumidifiers. They returned every day until the unit was completely dried out, then offered to return when the insurance appraiser came (several days later), to explain their findings. They were very efficient, recording in detail every step of the process, obtaining photographs of the flooded and water-soaked areas, and of the residual damage. After they finished, they cleaned up thoroughly and left the place looking like they had never been there. Their information was so detailed that they appraiser had little to do but confirm their findings. The folks at ServiceMaster were professional and reassuring, explaining themselves at every step. It was a pleasure doing business with them during what could have been a horrible experience."
J. Wolffe
They cleaned the wall-to-wall carpeting in my 3 bedroom apartment exceptionally well.
"They cleaned the wall-to-wall carpeting in my 3 bedroom apartment exceptionally well. The young man was polite and professional. He even left a large bottle of spot cleaner in case I have stains in the future. There was no effort to sell their other services, which I’ve found irksome with some other cleaning services when they come to my home."
L. Pollan
Excellent company with good follow up and keep their word.
"They gave me an appointment on Saturday afternoon and the technician was right on time. They cleaned two bedroom carpets and closets and took care of everything. Including blocks under the furniture and a bottle of spot cleaner. Excellent company with good follow up and keep their word. I got a call afterward to ensure everything was fine."
B. Good
Extremely professional. Good quality
"Extremely professional. Good quality. I would definitely use them again."
A. Seagull
You made me look like a superstar.
"I had a client moving into a unit left in a poor state. I had someone that would take this unit only if I had it steam cleaned and ready in 36 hours. I was lucky enough that they had an appointment open that same afternoon. The property was changed from filthy to quite pleasant in a day. I have put ServiceMaster on my phone for all my steam cleaning business. Great job, great value! Thank you! You made me look like a superstar."
M. Worthalter
He did a great job and the carpet looks much better than I expected.
"Service was excellent. Will arrived on time, was very polite, helpful and professional. I had two large rooms and stairwell that badly needed cleaning. He did a great job and the carpet looks much better than I expected. I would definitely use them again."
B. Harris
I will definitely use them again.
"I had previously tried to clean my carpet myself with a rented machine and although it initially looked good, eventually the carpet started showing dirty track marks making it look worse than ever. I called ServiceMaster. Williams was the employee who cleaned my carpets and recliners. he was very professional and courteous. I showed him the worse areas. He moved furniture and did a fantastic job cleaning everything! My carpet and recliners look like new. I will definitely use them again."
S. Siegel
It went well. I was really pleased.
"It went well. I was really pleased. My carpets needed a lot of work and they look great. He is very personable, he takes his time and he takes the time to educate the customer on how best to maintain his product."
L. Snowden
Got stains out that another company said wouldn’t come out
"Very professional and did a very good job. Got stains out that another company said wouldn’t come out. Showed up on time to do the work."
R. Russ
He was very courteous and professional.
"They cleaned an oriental rug for us and they did a great job. They picked it up from our house and brought it back when they said they would. The gentleman who came to the house was outstanding. He was very courteous and professional. The pricing was very reasonable. I would recommend them to others."
T. Trebitz
I am satisfied with the cleaning
"I used their service for carpet cleaning in 3 rooms and what I like best was that they were able to accommodate me despite the short notice and the holiday break. The person who came was punctual and polite. I am satisfied with the cleaning. I was given the Angie’s List discount and carpet stain cleaner was also given"
J. Lim
I highly recommend the Service Master Team.
"The two Bedroom Apartment had been significantly smoke damaged by a fire in an Apartment two floors down. They responded to my request for a quotation. They were very honest and professional from start to finish and very easy to work with. They took the time to thoroughly explain the restoration process and provided a detailed time table for the work needed. The Service Master Crew was at all times professional and diligent in there work. They were very good about going back and touching up in areas that I may have found questionable, to my satisfaction. In the end the Apartment looked and smelled as if nothing ever happened. All at a very fair price. I highly recommend the Service Master Team."
G. Nicosia
We had a good experience with them and I would definitely use them again.
"We used them once when we moved into our new home. They cleaned our tile floor. They were very good. They were very prompt. It was a reasonable price and they even cleaned the tile in my bathroom upon my request which was very nice. I got a quote from another company that wanted $500 for the same thing. I researched them online and they seemed to have been established for awhile. I called and they were nice and prompt in coming out and doing what we asked them to do. We had a good experience with them and I would definitely use them again."
T. Clapp
Much appreciated!
"The workers today were very good. I really appreciated their thoughtful explanations and they were very sympathetic to my stress level."
Kevin Nashua, NH
Very attentive
"Nice job today by the team! Very Attentive. Crew onsite was Tyler & Patrick. Love this and wanted to pass along to all!"
Norm from Far East Support Services
Highly Recommend!
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Hello Aubree. We would like to thank you and your team for the work done on our basement flooding. We are extremely pleased with the manner in which the work was done and the support from the team. Please pass on to Jessica, Luis, Roger, Tyler and their co-workers our appreciation for the assistance that they provided to get us through this ordeal. And special thanks to you and your manager Matthew. Service Master should be proud of the profession and knowledgeable people working for them and we would highly recommend your services.
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Gene & Barbara Dunstable, MA
