The Best Time to Call Us Is Before Something Happens
Most commercial losses don’t fail because of the event.
They fail because there was no plan.
A pipe bursts overnight → no response protocol
A storm hits → no vendor ready
A fire happens → no coordination
Tenants are impacted → confusion slows everything down
That’s where pre-loss planning changes everything.
We work with properties across Oak Brook, Evanston, Schaumburg, Naperville, Skokie, and downtown Chicago to develop plans that keep situations under control—even when they’re not predictable.
At ServiceMaster Restoration By Simons, pre-loss planning is about one thing:
making sure you’re not figuring it out after the damage is already done.
Call (312) 210-8614 to set up a planning consultation.
What Pre-Loss Planning Actually Does
This isn’t paperwork—it’s operational readiness.
A proper plan answers:
- Who gets called first
- How the building is stabilized
- How tenants are handled
- How is damage contained
- How quickly restoration begins
Without it, every decision happens in real time.
With it, the response is immediate and controlled.
What We Build Into Your Plan
We tailor each plan to your property, team, and risks.
Risk Identification (Midwest-Specific)
We focus on what actually affects your properties:
- heavy rain and flooding
- frozen pipes and winter failures
- roof leaks and snowmelt
- HVAC-related moisture issues
- multi-unit water spread
- fire, and smoke events
No hurricanes. No tsunamis. Just real risks your buildings face.
Emergency Response Protocols
Clear steps for:
- who calls who
- How to secure the building
- How to prevent further damage
- What happens in the first hours
Vendor & Priority Response Setup
You’re not scrambling to find help.
We establish a direct relationship so when something happens:
- You’re already in the system
- response is faster
- decisions are easier
Tenant & Occupant Considerations
Plans for:
- communication
- safety
- minimizing disruption
- maintaining operations when possible
Documentation & Insurance Readiness
We help structure:
- documentation protocols
- damage reporting
- communication with adjusters
Continuity Planning
What happens if:
- The building is partially down
- Access is limited
- operations need to shift
We plan for that ahead of time.
Why This Matters for Commercial Properties
Without a plan:
- response is delayed
- damage spreads further
- downtime increases
- costs rise
- tenants lose confidence
With a plan:
- response is immediate
- Damage is controlled
- Operations recover faster
- decisions are clear
We’ve seen properties in Lombard, Deerfield, River North, and Arlington Heights where the difference came down to one thing:
- whether a plan existed before the event
Priority Response Advantage
When you work with us in advance, you’re not just another call.
You become a priority response client.
That means:
- faster dispatch during major events
- dedicated response coordination
- immediate stabilization when widespread damage occurs
During area-wide storms or freeze events, this matters more than anything.
Who This Is Built For
We work with:
- Property managers and multi-family portfolios
- Commercial office and retail operators
- Facility managers and engineers
- Healthcare and institutional properties
- Municipal and public buildings
From DuPage County business districts to North Shore properties and Chicago commercial buildings, the goal is the same: stay ready.
What Happens Next
Getting started is straightforward.
- Property review and discussion
- Risk identification and planning
- Development of response protocols
- Establishment of priority relationship
- Ongoing support as needed
No unnecessary complexity—just a plan that works when it needs to.
Call to Set Up Pre-Loss Planning
You can’t predict when something will happen—but you can control how you respond.
ServiceMaster Restoration by Simons provides commercial pre-loss planning throughout Chicago, the North Shore, Lake County, DuPage County, and the northwest suburbs.
We help you prepare now—so you’re not reacting later.
Call (312) 210-8614 to get started.
