Our hoarding cleaning services include the following basic steps:
- Salvaging of valuable items like money and jewelry
- Removal of unwanted hoarded items
- Proper disposal of hoarded items that are removed
- Delivery of kept items to friends, family members, and charitable organizations
- Assistance with official paperwork from attorneys, trusts, and government agencies
3 Phase Hoarding Cleaning Service Staten Island Approach
We understand the difficulty that those affected by hoarding experience during the cleaning process. Our hoarding cleaning services are designed to make a connection with the individual based on respect and to involve the individual in the planning and cleaning process. These services are divided into the following three phases:
Phase 1: Making a Personal Connection
- We try to assess the extent of the hoarding before entering the home.
- We have a discussion with the individual and their family regarding the importance of cleaning the home. We may refer the individual to a counseling professional at this stage if necessary.
- We earn the trust and approval of the affected individual before planning the cleaning process.
Phase 2: Creating a Cleaning Plan
- A complete cleaning plan is created with input from the affected individual and their family.
- We will clean and reorganize the home after the unwanted items are removed.
- The affected individual makes the final decision on whether each object will be kept, thrown away, recycled, or donated.
Phase 3: Follow Up
- We leave the individual and their family with a cleaning plan to keep the home in a clean and sanitary condition.
- A follow up phone call is made to see if the cleaning plan is being followed. If the home has become cluttered again, we will return to the home to clean it.
If you know someone in Staten Island or Brooklyn, NY that has an issue with hoarding, you must act fast before their behaviors create dangerous living conditions. Call ServiceMaster Restoration by Complete at (718) 524-3765 for hoarding cleaning services. Our technicians will treat the affected individual with compassion and respect and ensure that the home is cleaned and restored to acceptable living conditions.