If your home of business experiences a puffback, you should:
- Notify your insurance agent immediately
- Call ServiceMaster Restore to begin cleaning all affected areas immediately
If your home or business experiences a puffback, you should not:
- Donot attempt to wash wallpaper or flat-painted walls, as improper cleaning will further compound the soot residue
- Do not use retail cleaning solutions or soap. These will only smear and spread the soot, not fully remove it
- Do not try to clean carpets and upholstered furniture
- Avoid touching items in the home. Soot on hands can easily permeate upholstery, walls and woodwork, causing additional damage
Don’t wait! Soot travels and will reappear if not immediately removed. ServiceMaster Recovery By Close is available 24 hours a day, 7 days a week to help you when experiencing a puffback.
Please complete the form to the right for additional information. If you need immediate assistance, please contact us at (585) 699-1261. We offer emergency services, quick response time, and work with all major insurance companies. ServiceMaster Recovery By Close is here to assist you and restore your property back to its original state.