The Drying Process

We always work diligently to complete the drying and restoration of your home as quickly as possible while still providing exceptional quality.

PHASE 1: Emergency Service

As soon as our professional crew arrives on site, they assess the damage. A project manager can provide you with a rough estimate of the cost of damage. As soon as we receive a signed Statement of Authorization from the homeowner, we begin work immediately. We identify which materials can be saved, and get to work drying those out. Depending on the damage, carpet that can be saved may be dried in place, or it may have to be lifted so the carpet pad can be removed. Commercial grade dehumidifiers and high velocity air movers speed up drying and increase the chance of saving your carpet and pad.

Job Site Inspections

To ensure best results, we monitor moisture levels regularly throughout the entire water damage restoration process. In order to do this, we require access to the property during business hours for the duration of the cleanup.

PHASE 2: Reinstallation/Cleaning

If carpeting can be restored, we will do so at this time. This may require installing new pad and restretching the carpeting. Carpet and upholstery will be cleaned, and antimicrobials and deodorizing treatments are applied throughout. Any remaining equipment will also be removed.

PHASE 3: Structural Repairs

If any structural damage has occurred, we repair this once the dry-out is completed. For affected walls, ceilings, or floors, removal and replacement of affected materials may be necessary. Depending on the nature of the structural damage, this phase may take place before or after cleaning.