carpet cleaning Process

Here's an in-depth look at the comprehensive process you can expect from our service:

Step 1: Inspection and Cost Review We begin by conducting a thorough inspection of the area alongside you. This collaborative process allows us to gain a comprehensive understanding of your specific needs. We also provide a transparent review of the total cost of the service, ensuring there are no surprises.

Step 2: Pre-Spray Application We apply a specialized pre-spray to your carpet. This pre-spray is formulated as a detergent solution that effectively emulsifies and breaks down soil that has become embedded in the carpet fibers. This crucial step is designed to facilitate the removal of deeply ingrained dirt.

Step 3: Detergent Solution Extraction After allowing the pre-spray to dwell for an optimal period of three to five minutes, we proceed to extract the detergent solution from the carpet. This extraction process, using advanced equipment, effectively removes the dissolved soil and grime, leaving your carpet significantly cleaner.

Step 4: Clear Water Rinse To ensure a thorough and residue-free cleaning, we proceed to rinse the carpet with clear water. This meticulous rinsing process removes any remnants of the detergent solution. By eliminating these residues, we prevent potential re-soiling and contribute to longer-lasting cleanliness.

Step 5: Spot Treatment Our experts pay special attention to any remaining spots or stains on the carpet. Through targeted post-treatment, we work to address these areas and enhance the overall appearance of your carpet.

Step 6: Final Inspection for Satisfaction Prior to concluding the service, we conduct a detailed inspection of the cleaned carpets alongside you. This final walkthrough ensures that your expectations are met and that you're fully satisfied with the results.

Pre-Cleaning Instructions:

In preparation for our service, we kindly request that you:

• Remove breakable items from the tops of furniture in the room.
• Pick up items such as rugs, plants, toys, and pet beds from the floor.
• Pre-vacuum all areas that are scheduled for cleaning.

Note: For your convenience, we will place blocks under lighter items to avoid contact with damp carpet.

Post-Cleaning Instructions:

Following our service, we advise the following:

• Refrain from walking on freshly cleaned carpets for a minimum of 8 hours to prevent fiber flattening. When walking on the carpet within the next 8 hours, it's advisable to wear white cotton socks.
• Utilize air movers to enhance air circulation and accelerate the drying process.
• If a carpet protector like Scotchgard was applied, limit foot traffic for up to 24 hours to allow the product to cure effectively.
• Wait until the carpet is completely dry or the Scotchgard protector is fully cured before moving any furniture back into place.

If an extraction process was performed, it's recommended to wait up to two days before repositioning heavy furniture on the carpet, unless blocks were utilized during cleaning.

At ServiceMaster, we are committed to providing you with a comprehensive and meticulous carpet cleaning process that not only meets your expectations but also exceeds them. Your satisfaction and the cleanliness of your carpets are our top priorities.