Very pleased
"The crew that came out were hard working and professional and I am very pleased with their work"
Ryan R.
Extremely professional
"On-time, one bid, communications excellent during progress, extremely professional in work"
Virginia Employment Commission
Focused!
"The team was very considerate with our needs. They were focused and ensured that all tasked work was accomplished in a timely and efficient manner"
Simon R.
Friendly and professional
"Never had an experience of a water leak before. I don't know how my house could have dried out without all their fancy equipment. The employees were friendly and professional and had to be a "Jack of all trades" to do what they did. Thank you!"
Becky M.
Outstanding
"The service technicians were outstanding. They were very professional and nice."
Anne A
Very professional.
"Very professional. Got to the job right away. Bernie was ready to answer my many questions. Everyone was very friendly. I do hate those blowers, makes a lot of noise I can't remember if it was Jason or Jeremiah really help me to understand all that was being done. I am glad that Travelers Ins. and Tina recommended you. If anyone wanted to know about ServiceMaster, I would recommend and give you an A+, Thank you for your service to me."
Ron H
Phenomenal!
"Leslie was thorough and explained the entire process. Phenomenal!"
Casey H.
Water damage
"Had a leak in the refrigerator that caused significant water damage. Service Master came out immediately on a Saturday to address the damage. Their communication was first class and was always given an ETA while the service technicians were on the road. Throughout the process, I dealt with Leslie, Manny, John and Brad. All of them were extremely professional and knowledgeable and kept me posted on what needed to be done and when it would be done. Exceptional service that is not often found in today's companies and I would highly recommend them to anyone needing help with water damage. Thank you for taking the time to address my issues!"
Greg Thomas Penhook, VA
Great to work with
"The entire team we met (Jeremy, Brad, Christian, Greg, and Bernie) were very helpful and friendly. We had a pipe leak in a wall soaking a room's corner wall and entire floor. After the initial inspection a remediation team was at our house within hours. They knew what to do and got right to work. Supervisor Brad checked on the drying process in the bedroom and crawlspace daily, he was very punctual as well. I highly recommend using ServiceMaster."
Steven Johnson Waynesboro, VA
Brad and his crew were the best!
"Great customer service! Brad communicated every step of the clean up process after we had a pipe burst. The team was on time and did great work to ensure we would not have any further damage."
Gail Blue Ridge, VA
"ServiceMaster was prompt and professional at addressing our water leak and mold problem. Communication was excellent! We highly recommend ServiceMaster and thank them for a job well done."
Calvary Baptist Church-Staunton Staunton, VA
"Brad explained every detail in depth so that I could easily understand where my water problem had originated from and what to expect next. He was knowledgeable, professional, honest and very fair.
If I ever have need for any restoration service in the future, Service Master Restore of the Shenandoah Valley will be my first call!
Thank you."
Liz M Waynesboro, VA
Extremely Knowledgable
"Brad was very prompt in coming after I made the call to ServiceMaster. He quickly found the source of my water problem and thoroughly explained the process of determining how wet the interior walls were while using his moisture meter. He was very patient and professional in answering all of my many questions. I would high recommend calling ServiceMaster!"
Liz M. Waynesboro, VA
Very Happy
"Manny, Tyler, Will, & Junior were wonderful to work with and did a fantastic job. Great communication on the process, steps, and arrival times."
Kim S Martinsville, VA
