Water Damage
Water damage restoration and mitigation, including rapid extraction, drying, moisture control, and structural repair to limit further damage and support a safe recovery.
Emergency Restoration Company in Richmond, VA
ServiceMaster of Richmond is a family-owned and woman-owned emergency restoration company that has served the greater Richmond area since 2016. Led by owner Sharon Haskell, our team helps homeowners and businesses recover from water, fire, smoke, mold, and storm damage across the City of Richmond, Henrico, Chesterfield, Hanover, and surrounding counties. Our technicians are IICRC-certified, and we’re supported by a national brand with more than 65 years of experience. We’re available 24 hours a day, every day of the year, and we hold ourselves to a simple standard: fast, honest, and professional work.
Our Services
Meet Our Team
Emergency Restoration Services for Property Owners in Richmond, VA
Residential Restoration Services in Richmond, VA
Central Virginia weather affects local homes throughout the year. Summer thunderstorms can bring heavy rain in a short time. By mid-July 2025, the National Weather Service had issued 68 flash flood warnings for the Richmond metro area, with the most in Chesterfield County. Long, humid summers can lead to moisture and mold problems in crawl spaces and basements, and winter storms can cause frozen and burst pipes. We provide water damage restoration, fire and smoke cleanup, mold remediation, storm damage repair, and odor removal for homes across the region. We stay in contact throughout the project so you know what to expect at each stage.
Commercial Restoration Services in Richmond, VA
When a commercial property in Richmond is damaged, the impact reaches your employees, tenants, and customers. Our commercial team responds to offices, retail centers, healthcare facilities, multifamily buildings, and industrial sites across the region. For large losses, we use high-capacity drying equipment, including Dragon 3600 units and diesel-fired drying furnaces, to dry commercial buildings efficiently. We also offer data and electronics restoration, large-loss project management, and pre-loss planning, so your business has a response plan in place ahead of time.
Why Choose ServiceMaster of Richmond?
- Comprehensive Training & Certifications. Our technicians hold IICRC certifications in water damage restoration, fire and smoke restoration, odor control, mold remediation, and structural drying, along with RRP Lead Renovator certification.
- Navigate Insurance Process with Ease. We document every project with DocuSketch, so you and your adjuster have a clear record of the damage and the work completed.
- The Industry’s Go-To Advisor. Our team has handled restoration projects across greater Richmond since 2016 and has been recognized with ServiceMaster’s PIP award.
- Available 24/7 Every Day of the Year. Call any time, day or night. Our local crews respond across the region, from Glen Allen and Mechanicsville to Midlothian and Chester.
Restoring Your Comfort
After an emergency ensues, contact our local restoration company as soon as possible. The longer you let damages sit unattended, the more likely your property will experience further deterioration. Time is of the essence when it comes to disaster restoration.
From damage assessment to project guidance and execution, we will walk you through your entire restoration until you are back on your feet in your space. We take pride in restoring the structural and internal integrity of your residential or commercial property. For quality restoration quickly, choose our industry-leading experts.
What to Do Immediately After Experiencing a Disaster
- Ensure Safety First – Confirm that everyone is safe and out of harm's way. For severe incidents like fires, floods, or structural damage, evacuate the property until it's confirmed safe by emergency responders.
- Contact Emergency Services – If there are any ongoing hazards, call 911 or local emergency services. They’ll secure the area and assess any risks.
- Contact Your Insurance Provider – Reach out to your insurance company as soon as possible to report the disaster and start your claim process. Document damages with photos or videos if it’s safe to do so, as this can help with insurance claims later.
- Reach Out to Us – Contact our Richmond disaster restoration company to assess the damage and begin the cleanup process.
Avoid DIY
Attempting DIY restoration after a disaster can expose you to serious safety risks, from structural hazards to toxic materials. Without specialized equipment and training, it's challenging to clean, dry, and repair damage effectively, which can lead to hidden issues like mold growth, lingering odors, or worsened structural damage.
Furthermore, many insurance policies require licensed professionals for claims to be fully covered. Trusting our trained restoration experts ensures the job is done safely, thoroughly, and in compliance with insurance requirements.
Start Your Richmond Restoration With One Call
Property damage raises a lot of questions, and our team is ready to answer them. We respond 24/7, assess the damage, and explain the restoration plan before work begins. From water extraction and drying to smoke cleanup and repairs, we coordinate the work and keep the details organized for you and your insurance company.
ServiceMaster of Richmond serves homes and businesses in the City of Richmond, Henrico, Chesterfield, Hanover, Goochland, Powhatan, New Kent, Petersburg, Colonial Heights, Hopewell, Prince George, and nearby communities, including Glen Allen, Midlothian, Mechanicsville, Sandston, and Chester. Call our Richmond team any time to request an assessment or emergency service.
Whether you need emergency water removal or a plan for repairs, we’re ready to help. Call any time, day or night.
