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Mobilization

Fast action helps limit loss

We respond quickly with the necessary equipment and expertise to return your property to normal.

65 years

Legacy of expertise

As an industry leader for over 65 years, our experience is built on real recoveries and trusted results that our clients have relied on for decades.
24/7/365

Response

Our teams are available round the clock to help stabilize damage the moment it happens.

Falling Waters Disaster Recovery Services

An unexpected disaster can leave you feeling stressed and confused. Many aren't sure how to pick up the pieces after a fire, flood, or natural disaster. We're here to provide the guidance, restoration services, and the personalized care you need to make a full recovery.

ServiceMaster of Martinsburg & Hagerstown is a locally owned and operated business serving the property owners of Falling Waters backed by a national brand with more than six decades of restoration experience. In that time, our teams have set the standard for quality restoration and compassionate customer service.

Our team handles many kinds of disaster restoration services. From fire restoration and smoke removal to water damage and specialty services, we can help rebuild your life and get things back to normal.

Falling Waters offers our community the following services:

  • Pre-Loss Planning
  • Fire & smoke damage
  • Water damage
  • Weather damage
  • Mold damage
  • Residential odor removal
  • Data and electronics Restoration
  • Specialty large Loss

If you need a more specialized service, don't hesitate to give us a call. We offer a wide variety of restoration services to meet your needs, no matter the disaster. Our emergency phone line is available 24/7 to help you manage a disaster as soon as it happens.

Why Choose Us?

  • Comprehensive Training and Certification
  • Navigate Insurance Process With Ease
  • Available 24/7 Every Day of the Year
  • The Industry's Go-To Advisor

Our Services

Water Damage

Water damage restoration and mitigation, including rapid extraction, drying, moisture control, and structural repair to limit further damage and support a safe recovery.

Fire & Smoke Damage

Fire and smoke restoration, including soot removal, odor control, cleanup, and structural repair to stabilize and restore affected spaces.

Mold

Mold inspection and remediation to identify growth, contain and remove contamination, and address moisture conditions to reduce the risk of return.

Odor Damage

Professional deodorization to remove smoke, moisture, and other persistent odors using proven treatment methods.

Specialty Services

Additional recovery services, including board-up, reconstruction, packout, and specialized cleaning to support restoration from initial response to the final stages.

Storm/Disaster Damage

Storm damage restoration for impacts from wind, flooding, and severe weather, focused on securing property and restoring safe conditions.

Ancillary Services

Facility services to enhance recovery with temporary solutions, like portable lighting, restrooms, power, HVAC, fencing, dumpsters, and other site support offerings.

Pre-Loss Planning

Commercial planning services, including risk assessment, response coordination, and documentation, to proactively support faster recovery after an event.

Carpet Cleaning

ServiceMaster Restore provides commercial carpet cleaning after water, fire, and other disaster events. Our teams use professional restoration equipment and advanced methods to remove moisture, debris, and odor while supporting a fast, safe return to normal operations.

Reconstruction

Construction services to rebuild and restore damaged properties, coordinate repairs, and support a smooth recovery from mitigation through final restoration.

Areas We Serve

Hagerstown
Williamsport
Boonsboro
Smithsburg
Clear Spring
Sharpsburg
View All Areas

Restoring Your Home, Health & Happiness

Unexpected disasters are emotionally draining which is why you need a team with your best interest at heart. Our team of trained and certified restoration experts has genuine care for you and your property.

We pride ourselves on providing the highest degree of customer service. When your property is damaged in a disaster, we understand that you want restoration experts who will listen to your needs and complete a quality job in a timely manner.

Our job doesn't end when your property is whole again. We always follow up after a job to ensure that you're completely satisfied with our work. We care for all the homes and businesses in Falling Waters and we are dedicated to your recovery.

Get the help you deserve

We’re available 24/7 to discuss your restoration needs.