I couldn't be more pleased and this won't be the last time we use them
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We had a leak from a toilet that caused over $60k worth of damage to our floors. The damage extended to the joists and beams. Mike from Service Master was absolutely fantastic. He was attentive, patient with me and took the time to address my concerns and many questions. They showed up on time and their team was meticulous with everything they did. I can't say how pleased I am with their communication. I always knew what was happening and what the next step would be.
A lot of companies say they put the client first but Service Master actually does it. I couldn't be more pleased and this won't be the last time we use them (hopefully just not for this extent of damage). If you can, make sure you ask for Mike to be your contractor. He'll go to bat for you, communicate, and he's just an all around great guy.
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Tiffany Reed Briley
They were fast to respond and always answered when I called.
"Mike Shea & Ryan with Service Master did a great job cleaning up my water damage and rebuilding my office. They were fast to respond and always answered when I called."
Kevin Wilson
I would highly recommend!
"Service Master immediately assessed the damage. Equipment was installed and checked daily. They explained each step of the process and the technicians were courteous and friendly. I would highly recommend!"
Jennifer Penrose
The work and repairs are all done now and could not be happier.
"My hot water heater busted. Upstairs not detected for several days. By the time it was detected you can only imagine the mess. I called service master at 11:30 pm they were here in 45 mins and went right to work. The work and repairs are all done now and could not be happier."
John Hohnerlein
We used service master to Clean our carpets in our home and they did a rest job!
"We used service master to Clean our carpets in our home and they did a rest job! Everything looked very clean after they finished and we were very happy with the results. We can definitely recommend them."
Gary Jenkins
Outstanding and timely service
"Outstanding and timely service. Within two days of identifying the need to have my air-conditioning ducts cleaned, ServiceMaster technician, Adam, came to my Charleston condo and did a fantastic job. Thank you"
Luann Zurlo
Exemplary customer service, communication, and warranty.
"Exemplary customer service, communication, and warranty. Had a minor plumbing issue a year after major work/renovation was completed. I called ServiceMaster up, went over the issue, they coordinated with urgency and transparency, and fixed the plumbing issue. Work was covered completely under their warranty and they coordinated with my schedule. They honor their word and stay true to their values of quality work. There are contractors/companies with integrity and ServiceMaster is one of them. You want excellent work and peace of mind with the best warranty in the Charleston area, choose them."
George Bolovis
