Is insurance usually required for these types of services?

Depending on the unique circumstances surrounding both type and severity levels associated thereof service needs, insurance might not always be essential.

How can I tell if a weather related claim is covered under my insurance policy?

It depends on the specifics of your policy and what type of coverage you have. Generally, most policies cover damage that results from very specific types of events like hail or windstorms. If in doubt it’s best to contact your insurer directly for more information about potential coverage.

How often should I check my policy details?

You should review your insurance documentation each time a change is made or at least annually in order to ensure that it meets all applicable state laws and regulations. Additionally, if there are changes within your company’s operations or area of operation (such as acquiring new property) then those matters need immediate attention so that any necessary adjustments can be made quickly an efficiently without delay.

Water Damage Restoration Services

Need Water Removal or Flood Cleanup in Charleston, SC?

Three sources drive most water damage in Charleston homes. Sunny day flooding leads, the tidal flooding that arrives with king tides and no weather at all, which the city recorded about twice a year in 1950 and 54 times in 2024. Tropical systems are the second, with the 2015 Joaquin remnants, Matthew, and Irma bringing three serious flood events in three consecutive years. Crawl space moisture is the third, a year-round condition created by the Lowcountry's pluff mud and high water table. We respond with advanced extraction equipment, structural drying, and documented moisture readings, backed by 65-plus years of ServiceMaster experience serving Charleston and the Lowcountry.

Water damage in your Charleston home? Call ServiceMaster of Charleston anytime. We're here 24/7.

Call 866.867.3123

Tidal & Storm Flood Cleanup

Charleston floods two different ways, and it's worth knowing which one you're dealing with.

Sunny day flooding comes from the tide. King tides push water up through the drainage system and onto streets like Fishburne and Hagood or Wentworth and Barre, with clear skies overhead. It arrives on a schedule the tide charts already know, it recedes within hours, and it's becoming steadily more common. The city projects up to 170 flood days a year by 2050.

Storm flooding is the other kind, driven by rainfall and surge, as in October 2015 when parts of the area took more than 20 inches. Both leave salt water and sediment behind. Our coastal flood cleanup services cover extraction, removal of contaminated materials, disinfection, and structural drying.

Crawl Space Water Cleanup Services

Pluff mud is why Charleston homes sit on crawl spaces rather than basements. That marshy Lowcountry soil holds a high water table close to the surface, and building below grade here was never realistic.

The tradeoff is a vented space with bare earth underneath, releasing ground moisture continuously into the framing above it. Crawl space humidity across the area regularly runs past 70 percent, and with 48 to 51 inches of rain a year, the space rarely gets a chance to dry out. Wood rot, mold, and soft floor joists follow.

Our crawl space water cleanup services combine moisture detection, extraction, sustained structural drying, and treatment to stop mold from establishing in the framing and subfloor.

Burst Pipe & Emergency Water Removal

Plenty of water damage has nothing to do with tides or weather. Supply lines fail, water heaters split, washing machine hoses give out, and a line that breaks overnight runs until someone closes the main.

Water from an interior failure spreads across flooring, works into wall bases and cabinetry, and drops through the floor into the crawl space, where it collects in exactly the place that already struggles to dry.

We walk you through emergency shutoff, then handle emergency water removal, structural drying, and moisture detection to trace water that traveled past the visible wet edge. In a raised home, that usually means checking below the floor as well as the room where it started.

Why Choose ServiceMaster of Charleston for Water Damage Cleanup or Restoration

Water reaches Charleston homes from the tide, from the sky, and from the plumbing, and each needs a different response.

24/7 Emergency Response

We arrive any hour with fast extraction and drying, since tidal flooding and tropical systems both develop with limited warning and standing water compounds hourly.

Crawl Space Moisture & Drying Expertise

We bring equipment sized for sustained crawl space drying, which matters in a market where pluff mud and high humidity keep those spaces damp long after the rest of the house is dry.

Advanced Moisture Detection & Drying Equipment

We use thermal imaging and moisture mapping to find water in floor joists and crawl spaces, because the moisture you can't see is what weakens the structure.

65+ Years of Trusted, 24/7 Local Service

We back local crews with national ServiceMaster resources and real experience across Charleston County, Mount Pleasant, James Island, Johns Island, and West Ashley.

Why Water Damage Can't Wait in Charleston Homes

Water spreads quickly, and this climate works against drying at every stage.

Within the first hour: Water from a tide, a storm, or a burst pipe moves across floors and down into the crawl space, soaking wood framing and insulation.

Within 24 hours: Materials that stay wet begin breaking down and mold risk sets in fast in Charleston's humidity, which matters most in crawl spaces where moisture lingers long after the living space has dried.

Within days: Untreated crawl space moisture leads to wood rot and weakened floor joists, turning a contained water problem into structural repair.

The sooner drying starts, the more of the home can be saved rather than replaced.

What to Do Immediately After Water Damage in Your Charleston Home

1

Step 1

Shut off your main water valve

If a burst pipe is the source, closing the main stops it immediately. Knowing where that valve sits before you need it saves real damage.
2

Step 2

Stay out of flooded streets

Don't walk or drive through tidal or storm flooding. The water is deeper and stronger than it looks, and you can't see what the current has moved underneath it.
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Step 3

Document the damage with photos

Record affected rooms and belongings before moving anything, and include crawl space access points so the full extent is on record for your claim.
4

Step 4

Call ServiceMaster of Charleston

Reach out to schedule emergency water extraction and drying before the damage spreads further.

When to Call for Professional Water Damage Restoration in Charleston

If your home needs water damage restoration in Charleston, call ServiceMaster of Charleston. We respond 24/7 across Charleston County and the Lowcountry for emergency water removal, water damage cleanup, flood damage restoration, crawl space water cleanup services, and coastal flood cleanup services, from the first extraction through the final repair.

Water Damage Restoration Services in Charleston, SC