Century Purpose Values and Vision
Purpose - Serving Others
Core Values
- We have each others back
- We are professional
- We are customer focused
- We are always improving
The Century Way
- Always Hustle
- Compete with passion
- Learn from our failures
- Think and act like owners
- Treat everyone with respect
- Play to win
- Welcome change
- Never settle
- Don't buy $78/gal coffee
Vision Statement
Century is positioned to become the dominant full service restoration and construction service provider throughout the Great State of Texas. This will be achieved through our dedication to SERVING OTHERS supported by our core values. With these values at the forefront of everything we do we are able to continually raise the bar and champion our goal of providing an elite customer experience. This goal is not to be ultimately satisfied but rather strived for each and every day. Through our successes and our failures we will continue to evolve and embrace the lessons for a greater Customer Experience with every new opportunity.
Our first mission is to build a steadfast team with a defined development process, continue growing our geographical footprint and investing in assets to enhance our capabilities. Century will develop all team members through investment in coaching, additional support and mentorship, training, technology, systems and processes. As a result of these investments we will be able to provide a defined and lucrative career path to each one of our team members. Our geographical footprint will be a hub and spoke model for providing our services and mobilizing our assets efficiently and within a timely manner. At the center or hub will be our Branch Support Center located in Magnolia. The BSC will provide support, training and continuous development of all branch locations through a team of managers and administrators. Currently we have 7 physical locations consisting of our Branch Support Center, Branch locations in Houston, Austin, Dallas, San Antonio and Waco along with our commercial equipment hub in Madisonville. Our growth will continue by adding additional locations in College Station, Beaumont and Corpus Christi over the next three years. By strategically placing offices in all of the major metro and surrounding areas throughout Texas we are able to deliver a consistent, timely and professional Customer Experience. In addition to our continual growth through people and locations we will also continue to invest in assets to position us to be a top competitor in the commercial restoration space. With a large base of commercially focused equipment and resources positioned in a centrally located warehouse we are able to efficiently deliver company owned resources throughout the state and surrounding states along the gulf coast during regional or national catastrophic events.
This growth will lend itself to endless opportunities for team members to strengthen their knowledge base and advance their careers. With all these missions at work in unison we will achieve the KPIs we set forth and ultimately live our purpose of Serving Others through an Elite Customer Experience.
