About US
Disaster Restoration and Cleaning Services for Azusa, CA
Since 1978, ServiceMaster by T. A. Russell has been serving the Southern California area. During that time, we have developed our business into one of the top Disaster Restoration businesses in the country. We have recently won the Marion E. Wade National Award for outstanding Disaster Restoration within the nationwide ServiceMaster family. The T. A. Russell franchise is dedicated to giving exceptional customer service throughout the actual cleaning and restoration process. Todd Russell, the franchise owner, also owns two additional locations in Lake Havasu City, Arizona, and Albuquerque, New Mexico.
One of our goals is to simplify and improve the quality of our customers’ lives. By keeping open lines of communication. Open communication helps keeps our customers informed and helps them understand the direction we are taking to get them back to normal.
We are able to promote teamwork and provide a positive workplace. Our staff uses a messaging program available on the computers as well as any smartphone, so that even though they are sometimes working alone, information can be relayed and given. ServiceMaster by T. A. Russell also has an emergency on-call number so that our technicians can be reached immediately even after hours.
Professionalism is of utmost importance. Our technicians work with a smile and love to find ways to provide quality to the customer. Consistent feedback, both constructive and positive, along with regular staff reviews promotes a healthy work environment and growth within the company. We pride ourselves for being a company with integrity and honesty.
When fire, smoke, water, or mold unexpectedly damages your home, the first step you take could mean the difference between a small cleanup and a more costly and time consuming restoration. Knowing when to call a professional can also save you time in getting your life back to normal and money by preventing further damage to your home. The disaster restoration professionals of ServiceMaster Restore by T. A. Russell will do the job right to help return your home to normal as quickly as possible while restoring your peace of mind.
“That by the time we’re done, you’re not even going to know it happened, it’s kind of a remodeling job that’s been forced on customers, rather than being planned.”
–Todd Russell Owner
DON’T WAIT. For emergency services call (866) 764-6260.
If you are not sure if your problem is serious and needs professional help please don’t hesitate to contact our office and ask about our FREE MASTER CHECK Program. We are in the Farmers Full Service Guaranteed Program!