Quarterly Newsletter
We're so excited to offer you a glimpse into the great things happening at ServiceMaster by Monroe Restoration, from upcoming events to what our customers say about our team, industry stats and trends, and before and after photos. Please read on and feel free to reply with feedback to help us improve.
Meet the Team - Bob Culp
Monroe Restoration Large Loss
Superintendent
Bob Culp is one of our most beloved teammates and a highly recognized superintendent amongst our customers. He has been with Monroe Restoration for over 2 years and manages all of our large loss projects. Bob recently completed two, multi-million dollar assignments at a local church and a multi-building apartment complex. His proven methods come from 30+ years of experience managing assets and serving clients within the construction industry. He, without a doubt, strives for 100% customer satisfaction and promotes open communication.
Bob has a background in law enforcement and SWAT. In his free time, he trains and spends time with his intelligent, furry friend, Kilo!
Commercial Fire Loss
Whispering Pines Apartments
On the morning of June 10th, the residents at Whispering Pines Apartments in Mishawaka suffered a devastating fire that heavily affected multiple units. Having been partnered with ServiceMaster by Monroe Restoration for many years, management knew exactly who to call to secure the property and begin the cleaning and deodorization of common areas. Our Monroe team is now working diligently to repair the damage caused by the fire, smoke, and water used to extinguish the fire. Stay tuned for after photos!
Navigating our communities through life's disruptions
~Monroe Restoration's Mission~
Did You Know?
As we head into the cooler months, be extra cautious when cooking, as it's the leading cause of house fires. Additionally, faulty heating and electrical issues contribute to around 358,000 fires annually, resulting in an average of seven deaths daily, according to the National Fire Protection Association, January 2024.
ND Tailgate 2024
A huge thank you to all who joined us for our annual tailgate! We enjoyed the beautiful weather, food, fun, and laughs and we hope you'll join us again for more fun in 2025! Stay tuned for updates on upcoming events!
What customers are saying about ServiceMaster by Monroe Restoration
Brandon and Cason responded to the water emergency at my home when my sump pumps failed. They were knowledgeable and explained each step in the process of drying out and disinfecting my basement and which items needed to be discarded due to water and bacteria damage. They were much more helpful than the adjuster assigned to my claim from my homeowner's insurance company.
Julie in South Bend
ServiceMaster by Monroe Restoration gave me the ability to continue with my day-to-day living by working with the insurance company for me and taking that stress off of my shoulders. They came into my life at a very stressful time. A tree fell on my house and then a week later my mother passed away unexpectedly. Ben came, met with me and alleviated a lot of my fears and stress. I am very grateful for everything that they have done for me so far, and what they will be doing for me once that start working on fixing my home.
Cindy in Goshen
Monroe Restoration did an amazing job taking care of my ceiling repair and paint restoration. Corina was our first contact and she did a very thorough job and made me aware of mistakes made by a previous company. The project manager, Brian, was also very thorough and involved throughout the whole process. He did an excellent job getting multiple parts of the house fixed going above and beyond. It was a very professional and efficient job! I will definitely be calling them for any issues in the future.
Anika in Fort Wayne
We Offer Financing!
Whether it's a deductible, an uncovered loss, or an upgrade, we're helping families get the financing they need to restore their homes and peace of mind.
EnerBank USA offers:
5 Minute Applications
Up to $100,000
Zero Percent Loans
Same As Cash Loans
Traditional Loans
Approval by Phone or Online 1-800-327-5165
https://application.enerbank.com/home#/
Contractor Number: 350
A Bit of Inspiration
Need Help Now?
Request assistance from our team by clicking on the branch nearest you below.
Contact our South Bend Office Contact our Elkhart Office Contact our Fort Wayne Office