"I already submitted a review on FeedBack 360, but I’m not sure if it went through so I want to make sure that this company, ServiceMaster, specifically on W. Oley St. in Reading PA, and Jeff Bell get the recognition that they deserve. In 2020, in the midst of the Covid crisis, my mother’s house was struck by lightning, which ignited an internal electrical fire that basically destroyed all the electrical throughout. it was a major event, an absolute mess, and thank God, we had insurance that covered the restoration. We had State Farm at the time, and they assigned us to ServiceMaster, and when I tell you, their work on restoring my mother’s home was nothing short of a miracle! It felt like there were a million pieces to the puzzle as they were putting Humpty Dumpty back together again. Jeff Bell, the lead contractor on the job, had the most amazing subs taking care of every aspect of a restoration that they completed in a record 3 months!! Every nook and cranny of the home was rehabbed, and by the end of the project, it was like a brand new house! Jeff Bell, as a lead contractor kept us informed every step of the way, so we knew what to expect, and even consulted with us throughout the project to advise on improvements that made our home even more beautiful than when we got it.. I can’t say enough good things about this company, but primarily Jeff Bell, he is a unique individual, not only is he super knowledgeable about all things dealing with reconstruction of a home, he is also the most patient and kind person with an eye for detail, and a heart filled with integrity. Jeff Bell, I will forever be indebted to you for taking care of me, my mom, and my brother. Restoring a house is one thing, to have someone like Jeff Bell on your side is priceless!!"
Mila Pasquariello Blandon, PA
Eased My Worries!
"The team that came was very respectful and answered all of my questions and eased my worries. They worked swiftly and completely to tackle the job. They reviewed all procedures with me on arrival and again reviewed what was completed before leaving. The process was smooth and I can’t thank the team enough for their help in cleaning up our damage!"
M.W. Pine Grove, PA
Professional
"Very professional, thorough and courteous"
John Crozier Boyertown, PA
Best Experience!
"Skip is knowledgeable and patient as well as understanding. Our best experience of many."
H.K. Camp Hill, PA
Top Notch!
"
David Dedman, my Project Manager! He was amazing through a very stressful process that I understood next to nothing about. In addition to the crew doing a great cleanup job, he assisted me through the insurance process. He is very knowledgeable. I can't say enough about the service that was provided, by him, the technicians & the cleanup crew. Top notch.
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Terri Dillman Reading, PA
Very Grateful
"The quality of workmanship, caring about it, and Skip’s integrity as well as graciousness. He’s “had my back” meaning been willing to work his schedule last minute to accommodate me. Very grateful."
Frank Barbehenn Bethlehem, PA
Friendly, Courteous and Professional
"From the first phone call to job completion service was fast and professional. The work involved a real estate transaction so time was of the essence. The owner, Skip, and all his employees were friendly, courteous and professional. The job came out better than I expected."
Wayne Lesher Bernville, PA
Applause!
"Thoroughness and quality of work were exceptional. Staff were helpful, professional, and caring. Applause!"
M.P.A. Reading, PA
